Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 4, 2025

Privacy at a Glance

Bizkeeda processes your financial documents (Excel files, PDFs) to provide GST, ITR, and accounting services. We collect only necessary information, use secure processing, and delete your files after processing. We don't share your data with third parties except payment processors.

1 Information We Collect

Personal Information

  • Name and email address
  • Phone number (optional)
  • Business information
  • Payment information

Financial Documents

  • Excel sales/purchase data
  • Bank statements (PDF)
  • GST returns and invoices
  • Balance sheet & P&L data

Technical Information

  • IP address and browser info
  • Usage patterns
  • Service interactions
  • Error logs for troubleshooting

2 How We Use Your Information

Service Delivery

  • • Generate GST returns (GSTR-1, 2A, 3B)
  • • Convert bank statements to vouchers
  • • Create ITR-3 expense reports
  • • Generate Balance Sheet & P&L
  • • Provide data validation

Account Management

  • • Create and maintain accounts
  • • Process subscription payments
  • • Send service notifications
  • • Provide customer support
  • • Manage billing and invoices

Service Improvement

  • • Analyze usage patterns
  • • Improve our algorithms
  • • Fix technical issues
  • • Develop new features
  • • Enhance user experience

3 Data Security and Storage

Security Measures

  • HTTPS/TLS encryption
  • Secure isolated processing
  • Restricted database access
  • Regular security audits

Data Retention

Uploaded Files 24 hours
Generated Reports 30 days
Account Data While active
Processing Logs 90 days

Data Location

Your data is processed and stored on secure servers located in India, ensuring compliance with local data protection regulations.

4 Data Sharing and Disclosure

Privacy Guarantee

We do not sell, rent, or trade your personal information or financial data to third parties.

Limited Sharing Cases

We may share information only in these specific cases:

Payment Processing

Secure payment information with authorized payment gateways

Legal Requirements

When required by law, court order, or government regulation

Service Providers

Trusted partners who help operate our service (under strict confidentiality agreements)

Business Transfer

In case of merger, acquisition, or sale of assets (with prior notice)

5 Your Rights and Choices

Data Access and Control

  • Access: View and download your personal information
  • Correction: Update or correct your account information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a standard format
  • Restriction: Limit how we process your information

Communication Preferences

  • Opt out of marketing emails (service emails will continue)
  • Choose notification preferences in your account settings
  • Contact us to update your communication preferences

6 Cookies and Tracking

Types of Cookies

Essential Cookies

Required for the website to function properly

Performance Cookies

Help us understand how visitors use our site

Functional Cookies

Remember your preferences and settings

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7 Third-Party Services

Payment Processors

We use secure, PCI-compliant payment processors to handle subscription payments. Your payment information is encrypted and processed according to industry standards.

Analytics

We may use analytics services to understand website usage and improve our services. These services collect anonymized data about your interactions with our website.

8 Children's Privacy

Our services are designed for business use and are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

9 International Users

While our services are primarily designed for Indian businesses and GST compliance, international users may access our services. Data processing occurs in India in accordance with Indian data protection laws.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We'll update the "Last updated" date at the top of this page
  • For significant changes, we'll notify you via email or website notice
  • Your continued use of our services constitutes acceptance of the updated policy

11 Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email

privacy@bizkeeda.com

Contact Form

Use our contact form

Response Time

We aim to respond to privacy-related inquiries within 72 hours during business days.

Our Privacy Commitment

We're committed to protecting your privacy and being transparent about our practices.

Secure Processing

Enterprise-grade security for all your financial data

Data Minimization

We collect only what's necessary for our services

Transparent Practices

Clear communication about how we handle your data

Questions about our privacy practices?

Contact Our Privacy Team